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PRIVACY POLICY

This Privacy Policy aims to inform users of the Wallren website about how their personal data is collected, used, and protected by Wallren Cosmetics FZ-LLC, in accordance with the regulations in force in the United Arab Emirates (UAE).

1. Data Controller

The data controller is:
Wallren Cosmetics FZ-LLC
Company registered in the United Arab Emirates (UAE)
Email: wallrencosmetics@gmail.com
Phone: +33 7 56 82 76 59

2. Data Collected

Wallren may collect the following data:
• First and last name
• Email address
• Phone number
• Shipping and billing address
• Payment information (via secure providers)
• Order history
• Website browsing data

No sensitive personal data is intentionally collected.

3. Purpose of Data Collection

Personal data is collected only for the following purposes:
• Order processing and management
• Product delivery
• Customer service and complaints
• Commercial communication related to orders
• Payment security and fraud prevention

4. Data Sharing with Third Parties

Data may only be shared with service providers strictly necessary for the performance of services:
• Carriers and logistics partners
• Payment service providers
• Website hosting providers

No personal data is sold, rented, or transferred to third parties for commercial purposes.

5. Data Security

Wallren implements all necessary technical and organizational measures to ensure the security, confidentiality, and integrity of personal data against loss, alteration, unauthorized access, or disclosure.

6. Data Retention

Personal data is retained only for the period necessary for its processing purposes:
• Customer data: for the duration of the commercial relationship
• Billing data: according to applicable legal obligations
• Marketing data: until the user requests deletion

7. User Rights

In accordance with applicable regulations in the United Arab Emirates, users have the following rights:
• Right of access to their data
• Right to rectification
• Right to deletion
• Right to object to the use of their data

Any request may be sent by email to:
wallrencosmetics@gmail.com

8. Cookies

The Wallren website may use cookies to:
• Ensure proper website functionality
• Improve user experience
• Measure audience and traffic

Users can configure or refuse cookies through their browser settings.

9. International Data Transfers

Due to hosting and certain technical service providers, data may be processed outside the United Arab Emirates. In such cases, Wallren ensures that these providers apply an equivalent level of data protection.

10. Liability

Wallren cannot be held liable for any security breach attributable to a third party, a force majeure event, or misuse of services by the user.

11. Policy Updates

Wallren reserves the right to modify this Privacy Policy at any time. The applicable version is the one published on the website on the date of consultation.

12. Applicable Law

This Privacy Policy is governed by the laws of the United Arab Emirates (UAE).
Any dispute shall fall under the exclusive jurisdiction of the courts of the United Arab Emirates.

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